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Step 1: Forum Agreement |
If you agree to the terms and conditions stated below, press the "Agree" button. Otherwise, press "Cancel".
This is a monitored forum and we will periodically review the messages posted. However, considering the real-time nature of this forum, it is impossible for us to review all messages as they are posted or confirm the validity of information posted. We cannot be responsible for the content of any messages. Messages express the views of the author and not necessarily the views of Solo's Holidays Limited or any person associated with Solo's Holidays.
You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless Solo's Holidays Limited in respect of any complaint or legal action arising from any message posted by you. We reserve the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you.
We will not allow this forum to be used to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or which contravenes any law. You agree not to post any copyrighted material unless the copyright is owned by you or by Solo's Holidays Limited. Please note that advertisements, chain letters, pyramid schemes, and solicitations are inappropriate on this forum.
From 8 August 2006, we reserve the right to monitor all messaging facilities, including private messaging to ensure that our terms and conditions are upheld. Failure to comply with our terms and conditions can lead to the user being banned from the forum. For messages of a personal nature, we recommend that you use other messaging facilities such as MSN or Yahoo Messenger.
Any user who feels that a posted message is objectionable or undesirable is encouraged to contact us immediately by email. We reserve the right to remove or edit objectionable or undesirable messages and we will make every effort to do so, within a reasonable time frame, if we determine that such action is necessary. This is a manual process, however, so please realise that we may not be able to remove or edit particular messages immediately. We also reserve the right to delete any message for any or no reason whatsoever.
Remember this is a travel forum and is not a medium for anyone to let off steam about us or to promote our competitors. We know it's tempting for our competitors to pop by the Forum and post a negative comment here and there. But where travellers are concerned we do have procedures in place when any complaint arises. We will not allow our travel forums to be used in any other way than as we have listed above.
As stipulated in our Terms of Use, our Forum is not the place to raise a complaint against us and any such post will be removed.
In the event that you should be dissatisfied with the arrangements made for your holiday or event, and you wish to bring this to our attention, you should do so in writing, to;
Customer Service Department
Solo’s Holidays Limited
54 – 58 High Street
Edgware
Middlesex
HA8 7EJ
Alternatively, you may wish to advise us by e-mail at customerservice@solos.co.uk
Please remember to quote your holiday booking number.
For further details, please refer to the Small Print section at the foot of our website.
If you agree with the rules and policies stated in this agreement, and meet the criteria stated herein, proceed to press the "Agree" button below, otherwise press "Cancel".
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I agree to the FORUM AGREEMENT:
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